Sugaz Kouture processes all orders within 3 days from the date of purchase. All products are inspected before mailed. Orders placed on the weekend or on holidays will be processed the next business day. Once an order is placed, you have 24 Hours to cancel the order vial email. After 24 Hours, the customer is held responsible for purchasing the item. If you were unable to cancel your order and it ships, you can refuse or return the unopened. Please note that you will be responsible for the shipping costs to return the package back to Sugaz Kouture. You will be issued a STORE CREDIT. Sugaz Kouture does not issue refunds.
Once the order ships, you will receive an email providing you with tracking information.
Express Shipping is available at an additional cost.
Sugaz Kouture values our customers. If you are not 100% satisfied with your purchase, you can return the product within 3 days from the date you received your order from the postal service. Please return to the address listed on your invoice. Please keep record of your tracking number. Once the return order is received, it will be processed within 2 business days. You will be issued a store credit or you can exchange the product for a different item. The product you return must be in the same condition you received it and it must be in the original packaging. Please keep your receipt.